Help Center

Poliro help, tutorials, and support

Clean jewelry photos, create material variants, export catalog images, understand plan limits, and reach the Poliro team when you need a hand.

Common workflows

Practical paths for preparing images for product pages, marketplaces, catalog refreshes, and launch campaigns.

Clean ecommerce listing images

Use Poliro for background cleanup, dust removal, clarity, controlled shadows, and consistent exports for product pages.

Refresh a jewelry catalog

Batch similar pieces together so rings, necklaces, bracelets, and earrings keep a consistent crop, polish, and finish.

Create material variants

Generate believable metal and gemstone variations when you need visual options for merchandising or product planning.

Prepare marketplace assets

Export clean JPEG, PNG, WebP, or PDF assets for store pages, marketplace listings, ads, and client approvals.

Quick answers

What file types can I upload?+

Poliro supports common image formats including JPEG, PNG, TIFF, HEIC, and RAW files, with uploads up to 50MB.

Can I process multiple jewelry photos at once?+

Yes. Batch processing is included on Pro and custom plans so you can apply consistent enhancement settings across larger catalogs.

What export formats are supported?+

You can export enhanced images in PNG, JPEG, WebP, or PDF formats depending on your plan and intended use.

Is my uploaded content secure?+

Uploaded images are used to process your enhancement request. Review the Privacy Policy and Terms of Service for the full handling terms.

What should I include in a support request?+

Include your account email, the image or workflow affected, what result you expected, and any screenshots that show the issue.

Contact

Contact support

Send a note through the form or email [email protected]. Include your account email and a short description of the issue.

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