1. About this Cookie Policy
This Cookie Policy explains how Kristijan Grozdanovski (“we”, “us”, or “our”) uses cookies, localStorage, and similar technologies when you visit and use Poliro, including our website at getpoliro.com and any associated applications or tools (collectively, the “Service”).
This Cookie Policy should be read together with our Privacy Policy , which explains how we collect, use, and protect your personal data.
By using the Service and, where required, accepting cookies via our cookie banner or preferences manager, you agree to the use of cookies and similar technologies as described in this Cookie Policy.
2. Data Controller / Owner
The data controller responsible for the use of cookies is:
Name: Kristijan Grozdanovski
Role: Private individual (owner and operator of Poliro)
Location: Skopje, North Macedonia
Email: kristijan@getpoliro.com
If you have any questions about this Cookie Policy or our use of cookies, you can contact us at the email address above.
3. What Are Cookies and Similar Technologies?
Cookies are small text files that are downloaded to your device when you visit a website. They are widely used to make websites work, or to work more efficiently, as well as to provide information to the site owners.
In addition to cookies, we may use similar technologies such as:
- LocalStorage and sessionStorage — browser storage mechanisms that allow us to store small amounts of data (such as tokens or preferences) on your device.
- Scripts and SDKs — small pieces of code from us or third parties (such as analytics or error monitoring providers) that run in your browser to collect information or provide functionality.
- Web beacons / pixels — small graphics or code snippets used to understand whether a page or email has been viewed or an action has been taken.
For simplicity, we refer to all of these technologies as “cookies” in this Cookie Policy.
4. How We Use Cookies
We use cookies and similar technologies on Poliro for the following purposes:
- Strictly necessary — to operate the Service, secure your account, keep you logged in, and provide core functionality of the app.
- Preferences — to remember your choices (such as UI preferences and previously used settings).
- Analytics and performance — to understand how users interact with the Service so we can improve performance, features, and user experience (e.g., Google Analytics and Microsoft Clarity).
- Security and error monitoring — to detect, diagnose, and fix errors and security issues (e.g., Sentry).
- Authentication via third parties — to allow you to log in using third-party providers such as Google Login, which may set their own cookies or similar identifiers.
Some cookies are set directly by us (“first-party cookies”), while others are set by third-party providers (“third-party cookies”).
5. Categories of Cookies We Use
5.1 Strictly Necessary Cookies
These cookies are essential for the operation of the Service and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as logging in or filling in forms.
- Keeping you logged in and managing session state;
- Remembering security tokens to authenticate your requests;
- Protecting the Service against fraudulent or malicious activity.
Because these cookies are strictly necessary, you cannot opt out of them via the cookie banner, but you may be able to disable them in your browser settings (which may break some features).
5.2 Preference Cookies
Preference cookies enable the Service to remember information that changes the way the Service behaves or looks, such as your interface preferences or previously used settings.
- UI theme or layout preferences;
- Remembering that you have dismissed one-time notices or banners;
- Storing your last-used options so you can continue where you left off.
5.3 Analytics and Performance Cookies
Analytics cookies help us understand how visitors interact with the Service by collecting and reporting information anonymously or pseudonymously. We use these cookies to measure traffic, usage patterns, and feature adoption.
- Which pages are visited most often;
- How users navigate through the interface;
- Which features are used and how often;
- Identifying performance bottlenecks and UX issues.
We may use tools such as Google Analytics and Microsoft Clarity for these purposes.
5.4 Security and Error Monitoring Cookies
These cookies and scripts help us detect and troubleshoot technical issues, errors, and potential security problems. For example, we may use Sentry.io for error monitoring and performance tracking.
These tools may collect technical information such as your browser type, device type, IP address (or truncated IP), and the actions performed leading up to an error. This helps us improve the stability and security of the Service.
6. Examples of Cookies and Storage We Use
The exact cookies and storage keys we use may change over time as we update the Service. Examples include:
6.1 First-Party Cookies and Storage
- Authentication tokens (stored in cookies or localStorage) to keep you logged in and validate your API requests (e.g., access tokens and refresh tokens).
- Session identifiers to associate your browser with your current session and prevent unauthorized access.
- UI preferences (stored in localStorage) such as last used settings, dismissed banners, or layout preferences.
6.2 Third-Party Cookies and Technologies
- Google Analytics — used to understand how visitors use the Service, including pages visited, time spent, and general location (based on IP). Google may set its own cookies and process data in accordance with its privacy policy. You can find more information and opt-out options on Google’s own websites.
- Microsoft Clarity — used to understand how users interact with the Service (for example, clicks, scrolls, and anonymized session replays) to improve UX and design. Clarity may set cookies and collect usage information under its own privacy terms.
- Sentry.io — used for error monitoring, diagnostics, and performance tracking. Sentry may collect technical data in order to help us debug issues and ensure the Service runs smoothly.
- Google Login — if you choose to authenticate with Google, Google may set cookies or similar identifiers to manage login sessions and secure the authentication process, in accordance with Google’s own privacy policy.
We do not control how third-party providers use their own cookies. For more information, please refer to the privacy and cookie policies of the respective providers.
7. Legal Bases for Using Cookies (GDPR / UK GDPR)
Where the GDPR or UK GDPR applies, we rely on the following legal bases for the use of cookies and similar technologies:
- Contract performance — strictly necessary cookies that are required to provide the Service you request (such as logging in, processing requests, and maintaining session security).
- Legitimate interests — certain analytics, security, and error-monitoring cookies that help us improve the Service, prevent abuse, and maintain security, provided these interests are not overridden by your rights and interests.
- Consent — for non-essential cookies (e.g., certain analytics or personalization cookies), we rely on your consent, which we obtain through a cookie banner or preferences manager where required by law.
You can withdraw your consent at any time via the cookie settings (where available) or by adjusting your browser settings, as described below.
8. How to Manage or Disable Cookies
You have several options to control or limit how cookies are used on the Service:
- Cookie banner / preferences — where available, you can use our cookie banner or preference center to accept, reject, or customize your cookie choices (except for strictly necessary cookies).
- Browser settings — most browsers allow you to block or delete cookies through their settings. These settings are typically found in the “Options” or “Preferences” menu of your browser.
- Third-party opt-out tools — some analytics or advertising providers may offer their own opt-out mechanisms on their websites.
If you block or delete cookies, some features of the Service may not work properly or may not be available, especially those relying on login or session management.
9. “Do Not Track” (DNT) Signals
Some browsers include a “Do Not Track” (DNT) setting that signals to websites that you do not wish to be tracked. There is currently no universally accepted standard on how to interpret DNT signals, and our Service does not currently respond to DNT signals.
We will review our approach if a standard is adopted in the future.
10. Third-Party Cookies and International Transfers
Some cookies used on the Service are set by third-party providers, such as Google, Microsoft, or Sentry. These third parties may process data in countries that may not provide the same level of data protection as your home jurisdiction.
Where required by law, we take appropriate steps to ensure that adequate safeguards (such as standard contractual clauses approved by relevant authorities) are in place for any international transfers of personal data derived from cookies and similar technologies.
For more information on how we handle international data transfers, please see our Privacy Policy .
11. Your Privacy Rights and Cookies
Information collected through cookies may qualify as personal data under data protection laws (for example, IP addresses, unique identifiers, or usage data). In such cases, our handling of that data is also governed by our Privacy Policy.
Depending on where you live, you may have rights related to your personal data, such as the right of access, rectification, erasure, restriction of processing, objection, or data portability (under GDPR/UK GDPR), and rights under the CCPA/CPRA if you are a California resident.
To learn more about your rights and how to exercise them, please refer to the relevant sections of our Privacy Policy .
12. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our practices, technologies, or legal requirements.
When we make material changes, we will update the “Last revised” date at the top of this Policy and, where appropriate, provide additional notice (such as a banner on the website or a notification in your account).
Your continued use of the Service after any changes to this Cookie Policy constitutes your acceptance of the revised Policy.
13. Contact Us
If you have any questions, concerns, or requests related to this Cookie Policy or our use of cookies and similar technologies, you can contact us at: