Legal
Version 1.2 · Last revised: 28 November 2025
These Terms of Service govern your access to and use of the Poliro website and services. By using Poliro, you agree to these Terms. Please read them carefully.
These Terms of Service ("Terms") are a legal agreement between you ("you" or "User") and:
Name: Kristijan Grozdanovski
Role: Private individual (owner and operator of Poliro)
Location: Skopje, North Macedonia
Email: kristijan@getpoliro.com
By accessing or using the Poliro website at https://getpoliro.com and any related services (collectively, the "Service"), you agree to be bound by these Terms. If you do not agree, you may not use the Service.
You may use the Service only if:
If you do not meet these requirements, you may not access or use the Service.
To use certain features of the Service, you must register for an account and provide accurate and complete information, including your name, email address, and password. You agree to keep your information up to date.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
We are not liable for any loss or damage arising from your failure to safeguard your credentials.
You may delete your account at any time. We may suspend or terminate your account or access to the Service at our sole discretion, including in cases of suspected misuse or violation of these Terms. Upon termination, your right to use the Service will cease immediately, but certain provisions of these Terms will continue to apply.
Subject to your compliance with these Terms, Poliro grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own personal, non-commercial purposes.
You agree that you will not:
We may modify, suspend, or discontinue any part of the Service at any time without prior notice or liability to you.
We do not have any legal obligation to provide support or maintenance in connection with the Service, but we may choose to do so at our discretion.
Except for User Content (defined below), all intellectual property rights in the Service, including all software, text, images, graphics, logos, and other materials, are owned by or licensed to Kristijan Grozdanovski. No rights or licenses are granted to you except as expressly set forth in these Terms.
If you provide any feedback, ideas, or suggestions about the Service, you agree that we may use such feedback for any purpose without compensation to you and without any restriction or obligation of confidentiality.
"User Content" means any content that you submit, upload, transmit, store, or otherwise make available through the Service, including images, metadata, profile information, and any other data or material.
You are solely responsible for your User Content and the consequences of posting or sharing it. You represent and warrant that you have all rights necessary to upload and share the User Content, and that your User Content does not violate any third-party rights or any applicable laws or regulations.
By submitting User Content through the Service, you grant Poliro a worldwide, non-exclusive, royalty-free, fully paid-up license to host, store, reproduce, process, display, and use the User Content as necessary to operate, improve, and provide the Service, including AI-based image enhancement, debugging, and security.
You agree not to use the Service to upload, post, or transmit any User Content that:
We reserve the right, but are not obligated, to review, remove, or modify User Content, and to suspend or terminate accounts where User Content or behavior violates these Terms or creates risk for us or any other user.
You agree to indemnify and hold harmless Kristijan Grozdanovski and any affiliates, employees, or agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:
The Service may contain links to or integrate with third-party services such as Google Analytics, Microsoft Clarity, Sentry.io, and third-party login providers. These services are not controlled by Poliro and are governed by their own terms and privacy policies.
We are not responsible for, and make no warranties or representations regarding, any third-party services, websites, or resources. Your use of such third-party services is at your own risk.
Each user of the Service is solely responsible for their own actions and User Content. We are not responsible for any disputes, claims, or damages arising between users. You are solely responsible for your interactions with other users.
To the maximum extent permitted by applicable law, you release and discharge Kristijan Grozdanovski from any and all claims and liabilities arising out of or in any way connected with your use of the Service or your interactions with other users or third parties.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, secure, or error-free, nor that any defects will be corrected, nor that the Service will be free of viruses or other harmful components.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KRISTIJAN GROZDANOVSKI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:
In no event shall our total liability for all claims relating to the Service exceed fifty (50) US dollars (or the equivalent in your local currency).
These Terms remain in effect while you access or use the Service. We may suspend or terminate your access to the Service, with or without notice, if we believe you have violated these Terms or if we decide to discontinue the Service.
Upon termination, your right to use the Service will cease immediately. Certain provisions of these Terms, including intellectual property rights, disclaimers, limitations of liability, indemnity, and dispute resolution, will survive termination.
If you believe that any content on the Service infringes your copyrights, you may notify us by providing the following information:
If you are a resident of the United States, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service will be resolved by binding individual arbitration, except that you or we may bring an action in small claims court or seek injunctive or equitable relief for intellectual property infringement.
Arbitration will be conducted by an established arbitration provider under its rules. YOU AND POLIRO AGREE THAT ANY ARBITRATION WILL BE CONDUCTED ONLY IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A CLASS ACTION OR OTHER REPRESENTATIVE ACTION.
If you are not a resident of the United States, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of Skopje, North Macedonia. You agree to the jurisdiction of such courts.
Regardless of whether a dispute is resolved by arbitration or in court, you and Poliro agree that neither will bring claims against the other as a plaintiff or class member in any purported class, collective, or representative action.
You agree to comply with all applicable export and import laws and regulations. You may not use or access the Service in violation of such laws, including any applicable sanctions or embargoes.
Nothing in these Terms, including Section 20 (Fees, Subscription Plans, Billing and Refunds), is intended to limit any non-waivable rights that you may have under applicable consumer protection law.
If you are a resident of California, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
You agree to receive communications from us electronically, such as emails, notices, and messages posted on or through the Service, and that such communications satisfy any legal requirement that such communications be in writing.
These Terms constitute the entire agreement between you and Poliro regarding your use of the Service and supersede any prior agreements between you and us relating to the Service.
You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may freely assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.
Certain features of the Service are made available on a paid subscription basis ("Subscription"), such as Starter, Pro or Custom plans. The applicable fees, limits and features for each Subscription are described on our pricing page or inside the Service (together, "Subscription Plan"). We may change Subscription Plans and prices from time to time, but any changes will apply only to new Subscription periods and we will inform you in advance where required by applicable law.
When you purchase a paid Subscription, you authorize us and our payment provider or merchant of record (for example, Paddle or other third-party processors) to charge the applicable Subscription fees, taxes and any other charges you incur in connection with the Service to your selected payment method on a recurring basis, unless you cancel in accordance with these Terms. Unless otherwise stated at the time of purchase, Subscriptions automatically renew at the end of each billing cycle (for example, monthly or annually) for the same term at the then-current price, until you or we cancel. You must keep your billing information accurate and up to date so that we can process charges.
Certain subscription plans may include credit rollover benefits.
Rollover credits have no cash value and are not refundable.
We may offer free trials, promotional access or discounted introductory periods for certain Subscription Plans ("Trial"). The duration, image limits and conditions of any Trial will be described at sign-up or in the Service. Trials are for evaluation only, are offered at our discretion, and may be modified or withdrawn at any time. Where a Trial requires billing information, you will be informed if your Subscription will convert to a paid plan at the end of the Trial unless you cancel first.
If you are a consumer resident in a jurisdiction that provides a statutory right of withdrawal (for example, a 14-day cooling-off period for certain online subscriptions), we will honor that right in accordance with applicable law. In some cases, your legal withdrawal period may start when the Trial begins or when you request immediate access to the Service. This Section 20 does not limit any such legal rights you may have.
You may cancel your paid Subscription at any time through the Service (for example, via your billing or account settings) or, where applicable, through our payment provider or merchant of record. Unless otherwise stated at the time of purchase, cancellation will take effect at the end of your current billing period, and you will continue to have access to the Service, at your current Subscription level, until that date. You are responsible for all fees incurred for the then-current billing period up to the effective date of cancellation.
Except as expressly stated in these Terms or as required by applicable law, all Subscription fees and other charges for the Service are non-refundable and non-creditable, including for partially used periods, downgraded plans or unused image credits. We may, in our sole discretion, decide to offer a refund, credit or extension in specific cases; any such decision is one-time only and does not create an obligation to do so in the future. For consumers, nothing in this Section 20.5 affects any non-waivable statutory rights you may have under applicable consumer protection law (see also Section 17).
If you have any questions about these Terms, please contact: